1) We want you to be happy. Returns accepted for up to 14 days after you receive your order. Please contact sales@luckfactory.com to return something.

2) All information submitted to us is to help us serve you better. We do not and will not share this information except as necessary to complete your order or to comply with the order of proper legal authority. Some information is submitted to PayPal and your credit card company in the ordering process through PayPal's secure connection. We DO NOT get your credit card information. We are not responsible for their treatment of submitted information though we believe based on what we read that their use of the information is appropriate. See PayPal's privacy information.

3) Luck Factory sells many items that are made from natural materials and/or are hand worked. Colors, sizes, lines, details may vary slightly from item to item.

4) Pictures of Luck Factory items are not typically actual size. Generally, the description of the item will note the actual size of the item. Because of variations in materials all measurements are approximate.

5) All site content including, but not limited to, photos, artwork, product descriptions, cultural information and excluding some merchandise are copyright of Luck Factory. See additional copyright information. Luck Factory® is a registered trademark of Luck Factory. The phrase "All the Luck in the World, For You!", and the Luck Factory logo are trademarks of Luck Factory.

6) This site is for the amusement and convenience of Luck Factory. The site contains information, user posts, graphics, and photos that should not be relied upon. E-mail and electronic submissions are unreliable and are checked intermittently. SEE YOUR OWN DOCTOR, LAWYER, OR FINANCIAL ADVISOR for advice on medical, legal and financial issues. This information may be on bulletin boards, chat rooms and other user created pages which allow you and other users and members to post information, provide feedback to Luck Factory, and interact in real-time. You agree not to post or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, violate the rights of others, or otherwise violate any applicable local, state, national or international law. You will be responsible for, and indemnify and hold harmless Luck Factory, its agents and representatives against, any claim arising from any material that you post or transmit. Although Luck Factory may monitor or review discussions, chats, postings, transmissions, bulletin boards and other user and member generated pages on the Site, Luck Factory is under no obligation to do so. You acknowledge that Luck Factory does not control the information available on the bulletin boards, chat rooms and other user generated pages and that any opinions, advice, statements, services, offers or other information or content presented or disseminated on any bulletin board, chat room or on any other user generated pages are those of their respective authors who are solely liable for their content. Luck Factory reserves the right, in its sole discretion, to edit, refuse to post or remove any material submitted to or posted on the chat rooms, bulletin boards or on any other user or member generated pages.

7) Your use of the Service and the Sites is at your own risk. Neither Luck Factory nor its representatives or licensors shall be liable to you or anyone else for any loss or injury or any direct, indirect, incidental, consequential, special, punitive or similar damages arising out of your access or use of, or your inability to access or use, the service and the sites and the information available on the service and the sites or arising out of any action taken in response to or as a result of any information available on the service and the sites. You hereby waive any and all claims against Luck Factory and its representatives and licensors arising out of your use of the service and the sites and the information available thereon.

8) Any communication or material you post or transmit to Luck Factory as content is, and will be treated as, non-confidential and non-proprietary. You assume full responsibility for anything you post or transmit, and you grant Luck Factory the right to edit, copy, publish and distribute any information or content you post or transmit for any purpose.

9) You should be aware that if you voluntarily disclose personal information (e.g., user name, email address) on a bulletin board, chat room or on any other user or member generated pages, that information can be collected and used by others and may result in unsolicited messages from other parties.

10) Any disputes arising out of or related to Luck Factory shall be governed by, and construed and enforced in accordance with, the laws of the State of New York.

11) Luck Factory can be contacted per this paragraph. Letters regarding claims of copyright infringement should be sent to:

Luck Factory

P.O. Box 4000

Grand Central Station

New York, NY 10163-4000

Electronic Communication can be sent through our Contact Us form. Calls can be made to 541-581-0017.

13) Luck Factory may set cookies and other tracking code on your browsers through various third party software suppliers for various reasons including, but not limited to, facilitating the efficient use of the site or to gather generalized information about the site's usage. (e.g., the PayPal shopping cart software or Google Analytics tracking code.) We do not otherwise knowingly track any of your personal information.